Refund & Return Policy

1. The 90-Day Evaluation Objective

Our primary objective is to ensure you have sufficient time to assess the quality and fit of our baby apparel. We have established a 90-day return window from the date of delivery. This timeframe is intended to offer our patrons flexibility, particularly when purchasing gifts or preparing for a newborn's arrival.

2. Standard Eligibility Criteria

To assist our quality control teams in maintaining the integrity of the Babyyams collection, we request that returned items meet the following professional criteria:

• The garment should ideally be in its original, unworn, and unwashed condition.
• Original tags and labels should remain attached to the baby jackets, dresses or t-shirts.
• Items should be free from environmental odors, stains, or signs of domestic use.

While we strive to accept most returns within the 90-day window, items that show significant deviation from these standards may undergo a more rigorous review process, which could affect the final reconciliation or return eligibility.

3. Refund Processing and Financial Reconciliation

Once a returned item is received at our facility, it undergoes a standard professional inspection. Our operational objective is to process and initiate your refund within 5 business days of the item's arrival. This timeline represents our internal target for authorizing the return of funds to your original payment method.

4. Zero-Fee Commitment

In alignment with our commitment to premium service, Babyyams does not currently assess restocking fees or administrative charges for returns initiated within our professional guidelines. Our "No Fee" approach is intended to ensure that choosing the right style for your baby remains a risk-free experience.

5. Defective or Damaged Merchandise

We take great pride in the craftsmanship of our Baby Dresses and the durability of our Baby Jackets, Baby T-Shirts. If you believe you have received an item with a manufacturing defect, we encourage you to contact support@babyyams.com during our support hours. Our team will perform a professional assessment of the claim. Please note that while we aim to resolve these cases promptly, the outcome of any assessment is determined based on internal quality protocols and is not a guaranteed result for every individual claim.

6. Return Initiation Procedure

To request a return, please follow these professional steps:

1. Direct a formal request to support@babyyams.com including your order number and the items in question.
2. Wait for our support team to provide you with the appropriate return authorization and warehouse destination.
3. Ensure the package is securely sealed to protect the garment's integrity during return transit.

7. Support and Communication

Our dedicated staff is available to discuss your order and provide guidance on any potential returns. We aim to provide clear and professional communication for every inquiry.

We thank you for choosing Babyyams for your baby's fashion needs. We value your patronage and look forward to continuing to provide you with high-quality baby apparel and professional service.